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Reviews of No.4 Bar and Restaurant

4 Mansfield Avenue, Merivale, Canterbury

  1. No.4 Bar and Restaurant

    Fernanda
    1/2

    I visited Number 4 with a group of six last night. I understand they were busy, but that is no excuse in my mind for poor service and overcooked food. When I told them my food was over cooked, they agreed, unfortunately it took over 30 minutes for them to bring another meal out. This should have taken five max, considering what I ordered. The staff were quite rude and did very little to fix the situation. I think considering how much they change their customers, they offer very poor service and food quality! We will not be eating there again!

    Business response

    I would first like to thank you for taking time to bring these issues to our attention as we appreciate feedback whether good or bad, as it helps us to maintain our standards. It is a great disappointment that this has happened as we endeavour to give high food and service standards at all times. We apologise for the initial mistake and the delay in receiving your replacement meal. Unfortunately, we find your comments are slightly exaggerated and unfair towards the business and staff. Staff and management attempted to rectify the situation in the circumstances. We would appreciate if you could retract your comments accordingly. Regards Owner No.4 Bar & Restaurant


    14th November 2012

  2. No.4 Bar and Restaurant

    Graemef
    1/2

    My food was over cooked and could not even cut into the meat. When I told the waiter his reply was can't you see we are busy and we can't get it right all the time. I wont be going back.

    Business response

    I would first like to thank you for taking time to bring these issues to our attention as we appreciate feedback whether good or bad, as it helps us to maintain our standards. I apologise profusely about your experience at No.4. It is a great disappointment that this has happened as we endeavour to give high food and service standards at all times. We would appreciate if you could let us know when you were in at No.4 so we can address this with the shift that were on. I hope you do visit us again, as we do offer a great experience here at No


    27th September 2012

  3. No.4 Bar and Restaurant

    batear
    * * * * 1/2

    One of our favourite places to dine be it lunch time or evening. The food is outstanding as is the atmosphere. We have never had any meal that has not been first class.


    16th January 2012

  4. No.4 Bar and Restaurant

    lana_mccarthy_
    * * * * 1/2

    I have had drinks here often and is generally packed. The bar snacks are great, staff re friendly and the drinks are well made :)


    30th November 2010

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