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4.20000 40

Orbit 360˚ Dining

4.20000 * * * * from 40 reviews
New Zealand RestaurantsBars, Brasseries & Bistros

Sky Tower 72 Corner of Victoria and Federal Street Auckland City Centre Auckland City Auckland 1010

72 Corner of Victoria and Federal Street
Auckland City Centre
Auckland City

(09) 3636000 Tollfree:0800 7592489 Website

Soaring high above Auckland you(TM)ll discover Orbit, a truly iconic New Zealand brasserie offering diners sensational views " and food to match.

Situated at the top of Auckland(TM)s Sky Tower, the dining room rotates once every hour, providing a truly unique experience with amazing 360-degree panoramas of the city, the Hauraki Gulf and beyond.

Orbit offers a modern dining experience in a relaxed, open atmosphere with a delicious kiwi-inspired la carte menu that features the best local and seasonal produce. As New Zealand(TM)s only rotating restaurant offering 360-degree views, it(TM)s an unforgettable experience that never ceases to delight.

Your experience doesn(TM)t just stop at the restaurant. Diners can also enjoy complimentary Sky Tower admission 45 minutes prior to and/or upon completion of dining and discounted car parking at SKYCITY Auckland on the day of dining - simply spend $40 or more at Orbit and pay only $5 for the first hour parking and then $2 for each additional (or part) hour. Please present your car parking ticket to the Orbit cashier at the time of payment to redeem this offer.

Please note that the Sky Tower's Observation Levels close at 10.30pm from Sunday to Thursday and 11.30pm on Friday and Saturday.

  • Meal Price

    Premium - $30 and above

  • Parking

    provided

  • Established

    1998

  • Products/Services

  • Dress

    • Smart Casual
    • Jeans OK
    • T-shirt OK
  • Licensing

    • Fully licensed
    • Beer - bottled
    • Beer - tap
    • Wine
    • Spirits
    • Cocktails
  • We offer

    • Brunch
    • Lunch
    • Dinner
    • Kids Menu
  • Cuisines

    A La Carte

  • Size

    5 - 49 Employees

  • Payment Options

    • Cash
    • EFTPOS
    • Visa
    • Mastercard
    • American Express
  • About the venue

    Children Allowed anytime Smoking No smoking Capacity 160
  • Facilities

    • Private Functions
    • Disabled Access
    • Disabled Toilet
  • Venue Type

    Restaurant/Cafe

  • Entrance Fee

    • Never

Reviews (40 reviews)

  1. Orbit 360˚ Dining

    1/2

    Without a doubt the worst dining experience I've ever encountered. The view is about all it has going for it. From a team of lazy and incompetent staff who firstly couldn't find my booking (which had been on their records for at least two months), that they had to call me to confirm it, despite the fact I'd rang earlier that day to confirm final numbers, to their ineptitude at regularly refilling our water on the tables (over half an hour after being asked). The thrills for our party of 18 to celebrate my 40th birthday did not stop there. For a grand price of $80 per head, we were served a ciabatta roll each (which in some cases guests commented were stale), string-y chicken, crisp salmon, lamb served rare (when medium had been requested). The 'side order' arrived later than the main meals, by which time most of our group had almost finished. And when I say 'side order' we are talking (between 5-8 ppl) a single-half filled dessert bowl of lettuce leaves soaked in vinaigrette, garnished by a measly few cherry tomatoes and lukewarm (and on one table - cold!) shoestring French fries that any Crap-Donald's restaurant could have easily topped in quality. A request for a dairy-free dessert was completely ignored. Furthermore we found a significant menu change that was not advised at any time prior to arrival, thus no allowance for some guests who had particular dietary requirements. I also had the delight of being overcharged for a drink I didn't order. On informing the restaurant of our dissatisfaction with the food and service on this occasion, have been advised that the $8 difference from the $72 group booking price quoted on their website includes 'breads and dips', these wonderful side orders, and tea or coffee. As compensation for this outstanding performance was offered a 3-course meal for two and bottle of house wine, no refund of any sort has been offered, which is my preferred option. While I do appreciate their honesty in advising that much discussion with the staff had been held and outlining to me the changes to processes had been made, it does not make up for their inadequate staffing level for a busy evening and the lack of compensation on what was supposed to be a special birthday. An extremely disappointing first-time experience for myself and several guests (including a handful who travelled from outside of Auckland). It is abundantly clear this outstanding team have no idea whatsoever about what great customer service consists of, nor what it takes to achieve it. It has left a truly unfavourable memory of this milestone for me and neither I, nor my guests will ever visit again. Nor would we encourage others to do the same.


    4th July 2015

  2. Orbit 360˚ Dining

    *

    Worst service in Auckland and nobody seems to care? Very bad advert for Auckland! After dining at Orbit and thinking this must just be a bad day, I have read lots of reviews and they all complain about the service. The management must be aware of this but don't care. 2 hours for 2 people to eat lunch, we wasn't asked if we wanted another drink, if we wanted dessert, if we wanted the bill, each time we had to try and catch someone's attention and they are all really good at avoiding eye contact! We where charged for 5 sides when we ordered 2, the food was average, but expensive, we won't be returning! Save your money and try Botswana butchery instead it's much better!


    28th April 2014

  3. Orbit 360˚ Dining

    * *

    Yes, Orbit may be a restaurant with a unique aspect - it is situated in Auckland's tallest building and it revolves slowly around so diners can enjoy 360 views of the city... however that's really the only thing that is remarkable about this establishment. Just because their restaurant revolves does not excuse bad service. We waited 40 minutes from arriving at our table to receiving our drinks (and Orbit was not busy). Entrees were served 15 minutes later. Thankfully all the entrees were very delicious; I had the Burrata Caprese which I definitely recommend. Our water glasses needed refilling and were unnoticed for quite some time until someone finally managed to get a hold of one of the waitstaff (who were hardly around and very unattentive...) only to have their own water glass filled. We were fairly stunned by that - about 15 minutes later she came back and filled the other glasses. Our mains were okay, some enjoyed theirs very much and others were a little disappointed. I had the Goats Cheese Souffle which was a miserable mix of temperatures and flavours. Desserts were delicious; the only exception there is that one of our friends had the selection of fresh icecreams and sorbets -fresh banana icecream and dark cherry sorbet, he was told initially. However feijoa sorbet arrived in place of the cherry without any notification. If Orbit could improve their service, train their watistaff to be friendly and attentive, and make sure their meals arrive in a timely manner then this restaurant would be able to deliver a culinary experience which enhances, rather than lets down, the amazing venue.


    16th November 2012

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